Returns
If you are not happy with your purchase and wish to return an item, please contact us via email or phone call within 30 days of receiving your order to be eligible for a full refund. IMPORTANT. Any product you return must be in the same condition you received it and in the original packaging. Only regular priced items may be refunded. Sale or discounted items are considered final sale and cannot be returned for store credit or refunded to the original form of payment. If the request for refund is approved, you will be issued a refund minus the shipping cost. All returns must be in original condition with packaging intact.
Important: All returns are subject to a 30% restocking/disposal fee.
For Order Return inquiries, please email contact@amerya.com. You may also call+12067462954 We are available 24/7.
Refunds (If applicable)
Once we receive your item(s) in the condition and manner stated above, we will process your refund immediately and notify you at that time. We will initiate a refund to the payment method used to make your purchase. Once the credit is processed, it will generally reflect in your payment account within 10-12 business days, depending on your card issuer’s policies. For Order Refund inquiries, please email contact@amerya.com. You may also call +12067462954. We are available 24/7.
Reserved Rights Regarding Refunds
IMPORTANT. Once a return is initiated, your items have 10 days to arrive in our warehouse. If your items do not arrive within that time frame, AMERYAÂ is within its rights to cancel the return. We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to: An irregular or excessive returns history involving used, altered, laundered, damaged, or missing items; or Potential fraudulent or criminal activity.
Exchanges
Because we can't ensure the item required will be available by the time returned items come back to the warehouse, except in very limited circumstances, we are unable to accommodate exchanges.
Returns Shipping Cost
You will be responsible for paying for your own shipping cost for returning your item unless you received an item that is damaged or defective. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping and restocking fee will be deducted from your refund.
My order arrived damaged or its missing.
If you receive a broken or damaged, defective or incorrect item, please report to us within 30 days of delivery with a photo of the item and we will issue you a replacement item or a complete refund. If your order appears to be missing but your tracking information indicates your order was delivered, we recommend that you contact your local carrier to confirm if the item was delivered. For Order Return inquiries, please email contact@amerya.com. You may also call +12067462954. We are available 24/7.
Sale Items
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded or canceled
Contact Us
If you have any questions, comments, or concerns about this Refund Policy, please contact us by email at contact@amerya.com.
You may also call +12067462954. We are available 24/7.